Business verification is a process that confirms that a Business Manager account belongs to an actual business or organization in order to use some Facebook products and features such as WhatsApp.

Before we start, you need to have the following prepared:

  1. A Business Manager Account

  2. Access to developer features or WhatsApp for Business

  3. Proof that your business is a legal entity: a business phone number or mailing address

  4. Official documents to verify the business’ name (could be the business license, for example)

  5. Official documents to verify the business address or phone number (could be a utility bill)

The person verifying the business account needs to:

  1. Be an admin for the Business Manager account to be able to submit an ID for verification

  2. Provide a photo of their governmental identity verification

  3. Have proof of access to your business: ability to retrieve a verification code sent to business’ official phone number or email address, or use domain verification to verify access to business.

Eligibility for Facebook verification

You can only request Facebook verification if your business needs access to certain features or you need to show people more information about your business.

If the Start Verification button is not clickable, you need to:

  1. Go to your Business Manager

  2. Open Accounts and click on Apps

  3. Click Add then click on Create a New App ID

How-to Guides

How to create a Business Manager account

  1. Go to business.facebook.com/overview

  2. After making sure your ad-blocker is disabled, click Create Account.

  3. Enter the information in the required fields and click Next. Information is as below:

  4. Enter your business details and click Submit.

  5. Verify your email address

  6. Go to Business Info Section and complete your business details

How to verify your Facebook Business account

Step One: Confirm your identity as an admin (if needed)

  1. Click on the Confirm Identity button.

  2. Select a type of government ID from the list

  3. Upload a photo of your ID

  4. If you don’t have a photo ID you can submit, you can upload two official documents. Click here for the types of ID Facebook accepts

  5. Click Next.

  6. You’ll get a Facebook notification on your personal profile once the Facebook team has reviewed your ID and made a decision.

Step Two: Enter your business details

  1. In Business Manager, Click on Security Center

  2. Click on Start Verification

  3. Enter your business details making sure they’re as close as possible to the information in your legal documents

Step Three: Verify your legal business name

Upload a standard official document that matches the legal business name you entered earlier.

Please note that documents acceptable to verify the legal name include:

  • Your business license

  • The certificate of formation or incorporation

  • Tax or VAT Registration Certificate

You can read the full list of official documents you can use to verify your business here.

Step Four: Verify your business address or phone number

Upload a document showing the legal name of your business along with the mailing address or phone number you entered.

Please note that the documents acceptable for address/phone verification include:

  1. A utility bill such as a phone or electricity bill

  2. A bank statement with the company’s address

  3. A business license with the company’s address or phone

You can read the full list of official documents you can use to verify your business here.

Step Five: Choose your verification method

You can choose to receive the verification code on your business phone number via a text message, a phone call, or email. You can also use the Domain Verification Process.

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