What are templates?
Templates are pre-made chatbot flows that are segmented according to industry or purpose. Using a template, you can launch your chatbot almost instantly, as you’d only have to tweak and make minor edits to customize the flow more fitting to your brand.
Templates come professionally-designed by our experts for an optimal conversational experience. You’ll only ever need to edit simple attributes for relevance.
You can also preview a demo for each template and try it yourself before choosing the template you’ll proceed building with.
Keep in mind: you can only choose one template to work with, so choose the one most relevant to what you want the chatbot to do.
How to build a chatbot using a template
Click on Create New Experience
Navigate the available templates
3. Preview templates on Messenger (a completely optional step that allows you to experience the template first-hand before choosing it. This helps you select the template better.)
4. Use the template or create a blank bot from scratch
5. Freely edit the template and the scripts